Can I change the recipient of my order?
Skip to main content
Smartphones
Feature phones
Tablets
Accessories
HMD Vibe
Offers
For business
Smartphones
Feature phones
Tablets
Accessories
HMD Vibe
Offers
For business
My account
My account
About
Who we are
Newsroom
Blog
Repair, reuse, recycle
Self-repair
Device recycling
Sustainability
Support
United States
Español
Support home
Support Topics
Device
Warranty, maintenance and service contracts
Shopping online
Servicing and repairs
Order information
How can I manage my order?
What payment methods can I use?
Is there a maximum amount of products I can order at once?
Why is my payment not going through?
When will my credit card be charged?
How do I get a copy of my receipt?
Can I change the recipient of my order?
Where can I check my order status?
Shipping information
How can I track my order status?
How much are the shipping costs?
Can I change my shipping address?
My goods arrived damaged. What should I do?
Do you ship to my country?
I didn't receive all of the items in my order. What should I do?
How long does it take for orders to arrive?
Returns and cancellations
I've made an order with several items, but I want to return some of them. Do I have to return the whole order?
How long do I have to return an item?
Privacy
Do you store my payment details such as my card number?
Support and repairs
How can I contact support?
My Account
What are the benefits of creating an account?
How can I create an account in the HMD shop?
I don't know the password for My Account, what should I do?
Do I need to create an account to make a purchase?
How can I delete my account?
Pre-orders
When will my pre-ordered item be shipped?
Can I cancel my pre-order?
How can I pay for my pre-order?
When will I be charged for my pre-order?
How many items can I pre-order at once?
Can I return my pre-order after it has been shipped?
Can I change my payment method or shipping address after making my pre-order?
Other
Can I make an order free of VAT?
Back
Can I change the recipient of my order?
Shipping details cannot be changed once the order has been confirmed.
Did you find this helpful?
Yes
No