I didn't receive all of the items in my order. What should I do?

Skip to main content
Support home

Support Topics

  • Servicing and repairs
  • Device
  • Shopping online
  • Where can I shop for Nokia phones?
  • How can I manage my order?
  • What payment methods can I use?
  • Is there a maximum amount of products I can order at once?
  • Why is my payment not going through?
  • When will my credit card be charged?
  • How do I get a copy of my receipt?
  • Can I change the recipient of my order?
  • Where can I check my order status?

I didn't receive all of the items in my order. What should I do?

Sometimes, items may be delivered in separate packages. We will usually notify you by email if this is the case. If the rest of your order does not soon arrive, please contact customer support.

Did you find this helpful?