Using some features and services, or downloading content, including free items, require a network connection. This may cause the transfer of large amounts of data, which may result in data costs. You may also need to subscribe to some features.
Important: 4G/LTE might not be supported by your network service provider or by the service provider you are using when traveling. In these cases, you may not be able to make or receive calls, send or receive messages or use mobile data connections. To make sure your device works seamlessly when full 4G/LTE service is not available, it is recommended that you change the highest connection speed from 4G to 3G. To do this, on the home screen, tap
Note: Using Wi-Fi may be restricted in some countries. For example, in the EU, you are only allowed to use 5150–5350 MHz Wi-Fi indoors, and in the USA and Canada, you are only allowed to use 5.15–5.25 GHz Wi-Fi indoors. For more info, contact your local authorities.
For more info, contact your network service provider.
Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.Start chat
Tell us about your problem and we'll get back to you via email.Contact us
Connect with other Nokia phone and tablet customers in the Nokia phones community to find and share answers to a range of questions.Ask the community
Prefer to bring your device in for our experts to have a look at? Find the location of your nearest Nokia & HMD phones, tablets and accessories care center.Find a care center near you