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Nokia G310 5G user guide

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Nokia G310 5G

Switch on and set up your phone

Switch on your phone

When you switch your phone on for the first time, your phone guides you to set up your network connections and phone settings.

  1. Press and hold the power key.
  2. Choose your language and region.
  3. Follow the instructions shown on your phone.

Transfer data from your previous phone

You can transfer data from an old phone to your new phone using your Google account.

To back up data on your old phone to your Google account, refer to your old phone’s user guide.

Restore app settings from your previous Android™ phone

If your previous phone was an Android, and you had set it to back up data to your Google account, you can restore your app settings and passwords.

  1. Tap Settings > Passwords & accounts > Add account > Google.
  2. Select which data you want to restore on your new phone. The sync starts automatically once your phone is connected to the internet.

Switch off your phone

To switch off your phone, press the power key and the volume up key at the same time, and select Power off.
Tip: If you want to switch off your phone by pressing and holding the power key, tap Settings > System > Gestures > Press and hold power button and switch off Hold for Assistant.
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  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM and memory card
  • Charge your phone
  • Switch on and set up your phone
  • Use the touch screen

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As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.

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Contact the support team

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Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

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Email us

Tell us about your problem and we'll get back to you via email.

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Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

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Repair

Tried self-help options and phone still not working? Let us take care of it.

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Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

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Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started

Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

Learn more