Don’t just throw away your old phone, tablet or accessory. Instead, send them to us for peace of mind that they will be safely and securely disposed of at no cost to you.
Can I recycle my old phone, tablet or accessory?
We are able to take any of your old or unwanted phones, tablets or accessories to safely and securely recycle or dispose of them. If you suspect the battery in your device is damaged in any way, please contact us before sending your device. Damaged batteries cannot be transported and should be safely disposed of in your local area.
Do I need to pay anything to recycle my old phone, tablet or accessory?
Sending your device to us for recycling is completely free. Devices are recycled or disposed of safely and securely.
Should I remove the data from my phone, tablet or accessory when recycling it?
It is always advised to remove user data from the device before sending it in for repair or recycling. Whilst we take every precaution to securely erase your data, we cannot be responsible for any loss or unauthorised access to the data on the phones, tablets or accessories.
Can I get my phone, tablet or accessory back if I change my mind?
Unfortunately, once we receive devices, they are processed through our facility for recycling and cannot be returned.
I want to send my device for recycling. How should I prepare my phone, tablet or accessory for shipping?
After requesting disposal of your device using the form, you will receive an email confirmation and instructions on how to prepare your device for safe transportation. It is important to follow these carefully and to print and attach the provided AWB (air waybill) to the packaging.
In which countries is the online recycling service available?
Our online recycling service is currently available across the European Union, Norway, Switzerland, United Kingdom and United States.
Where can I find information related to Virginia's Computer Recovery and Recycling Act?
Please click here to find this information as it relates to HMD devices.