Nokia G400 5G user guide

Skip to main content
All Devices
Download

Nokia G400 5G

Download

Emergency calls

Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical emergencies.

Before making the call:

  • Switch the phone on.
  • If the phone screen and keys are locked, unlock them.
  • Move to a place with adequate signal strength.

On the home screen, tap phone.

  1. Type in the official emergency number for your present location. Emergency call numbers vary by location.
  2. Tap phone.
  3. Give the necessary info as accurately as possible. Do not end the call until given permission to do so.

You may also need to do the following:

  • Put a SIM card in the phone. If you don’t have a SIM card, on the lock screen, tap Emergency call.
  • If your phone asks for a PIN code, tap Emergency call.
  • Switch the call restrictions off in your phone, such as call barring, fixed dialling, or closed user group.
  • If the mobile network is not available, you may also try making an internet call, if you can access the internet.
Did you find this helpful?

Useful Links

Software Updates
  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM and memory cards
  • Charge your phone
  • Switch on and set up your phone
  • Use the touch screen
Product and safety information
  • For your safety
  • Network services and costs
  • Emergency calls
  • Take care of your device
  • Recycle
  • Crossed-out wheelie bin symbol
  • Battery and charger information
  • Small children
  • Medical devices
  • Implanted medical devices
  • Hearing
  • Protect your device from harmful content
  • Vehicles
  • Potentially explosive environments
  • Certification information
  • About Digital Rights Management
  • Feature-specific information
  • Copyrights and other notices

Set Location And Language

North America

Contact the support team

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Start chat

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Your personal data will be processed according to HMD Global’s Privacy Policy and the HMD Support Supplement.

Email us

Tell us about your problem and we'll get back to you via email.

Contact us

Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

Call now

Repair

Tried self-help options and phone still not working? Let us take care of it.

Get started

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Get started

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started

Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

Learn more