Nokia and HMD phones support

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We're makers of Nokia phones. You're in the right place. đź‘Ť

Welcome to HMD support

User guides

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Help center

Warranty

Check your warranty status.

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Camera and photos

Get the most out of your camera experience.

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Security and privacy

Protect your privacy and stay more secure.

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Battery and charging

Learn about battery and charging tips.

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Browse all support topics

Contact the support team

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

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Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

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Your personal data will be processed according to HMD Global’s Privacy Policy and the HMD Support Supplement.

Email us

Tell us about your problem and we'll get back to you via email.

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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

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Recycle

Send us your unwanted devices for safe and secure disposal.

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Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Responsible recycling for a better planet starts with each and every one of us.

That's why we've partnered with MobileMuster, making it free and easy to recycle your old phone and giving you the peace of mind knowing it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

Simply bring your unwanted phone to your nearest MobileMuster drop-off point or use one of three free mailing options.

For further reassurance, we’ve provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Australia Post branch

Drop it off at an approved collection point.

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My Device app

The official app for Nokia and HMD smartphones. It’s got lots of useful stuff to help you get the best out of your phone: get personal customer support, read your phone’s user guide, diagnose device issues, and more. Handy, right?

Get the app