Nokia C12 user guide

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Nokia C12

Insert the SIM and memory cards

Insert the cards

Insert the cards
  1. Put your fingernail in the back cover opening slot, bend the back cover open and remove it.
  2. Slide the nano-SIM in slot 1 with the contact area face down.
  3. If you have a dual-SIM phone, slide the second SIM in slot 2.
  4. If you have a memory card, slide it into the memory card slot.
  5. Put the back cover back on.

Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.

Use only compatible memory cards approved for use with this device. Incompatible cards may damage both the card and the device and corrupt data stored on the card.

Tip: To find out if your phone can use 2 SIM cards, see the label on the sales box. If there are 2 IMEI codes on the label, you have a dual-SIM phone.
Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.

Important: Do not remove the memory card when an app is using it. Doing so may damage the memory card and the device and corrupt data stored on the card.

Tip: Use a fast microSD memory card (up to 256 GB) from a well-known manufacturer.
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  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM and memory cards
  • Charge your phone
  • Switch on and set up your phone
  • Use the touch screen

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Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

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Fill in the necessary details about your Product along with your own information.

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Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

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