When will I be charged for my pre-order?

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  • Servicing and repairs
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  • Shopping online
  • How can I manage my order?
  • What payment methods can I use?
  • Is there a maximum amount of products I can order at once?
  • Why is my payment not going through?
  • When will my credit card be charged?
  • How do I get a copy of my receipt?
  • Can I change the recipient of my order?
  • Where can I check my order status?
  • When will my pre-ordered item be shipped?
  • Can I cancel my pre-order?
  • How can I pay for my pre-order?
  • When will I be charged for my pre-order?
  • How many items can I pre-order at once?
  • Can I return my pre-order after it has been shipped?
  • Can I change my payment method or shipping address after making my pre-order?

When will I be charged for my pre-order?

You will be charged once your pre-order has been shipped. However, we will pre-authorize the amount of your pre-order from the debit or credit card you have used to place your pre-order upon receipt of your pre-order. After this, we will re-authorize the pre-authorized amount at five-day intervals. If the re-authorization fails for any reason, you will be notified by email, and your order will be cancelled.

If your order includes pre-order items and items that are currently available, we will pre-authorize the total amount of your order at once and continue making the re-authorizations as described above until your order has been shipped.

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