Can I return my pre-order after it has been shipped?

Skip to main content
Support home

Support Topics

  • Device
  • Servicing and repairs
  • Warranty, maintenance and service contracts
  • Shopping online
  • How can I manage my order?
  • What payment methods can I use?
  • Is there a maximum amount of products I can order at once?
  • Why is my payment not going through?
  • When will my credit card be charged?
  • How do I get a copy of my receipt?
  • Can I change the recipient of my order?
  • Where can I check my order status?
Pre-orders
  • When will my pre-ordered item be shipped?
  • Can I cancel my pre-order?
  • How can I pay for my pre-order?
  • When will I be charged for my pre-order?
  • How many items can I pre-order at once?
  • Can I return my pre-order after it has been shipped?
  • Can I change my payment method or shipping address after making my pre-order?

Can I return my pre-order after it has been shipped?

You have the right to return your pre-ordered items within 15 days of the date on which you, or a person indicated by you, have or has received the pre-ordered items.

For more information, please check the Returns policy of our Terms and Conditions of Sale.

Did you find this helpful?