I didn't receive all of the items in my order. What should I do?

Skip to main content

We're makers of Nokia phones. You're in the right place. 👍

Support home

Support Topics

  • Device
  • Warranty, maintenance and service contracts
  • Shopping online
  • Servicing and repairs
  • How can I manage my order?
  • What payment methods can I use?
  • Is there a maximum amount of products I can order at once?
  • Why is my payment not going through?
  • When will my credit card be charged?
  • How do I get a copy of my receipt?
  • Can I change the recipient of my order?
  • Where can I check my order status?
Shipping information
  • How can I track my order status?
  • How much are the shipping costs?
  • Can I change my shipping address?
  • My goods arrived damaged. What should I do?
  • Do you ship to my country?
  • I didn't receive all of the items in my order. What should I do?
  • How long does it take for orders to arrive?

I didn't receive all of the items in my order. What should I do?

Sometimes, items may be delivered in separate packages. We will usually notify you by email if this is the case. If the rest of your order does not soon arrive, please contact customer support.

Did you find this helpful?