Nokia active wireless earphones user guide

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Nokia Active Wireless Earphones (BH-501)

For your safety

Important: Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further info, read the complete user guide.

Switch off in restricted areas

Switch off in restricted areas

Switch the device off when a Bluetooth headset use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.

Interference

Interference

All wireless devices may be susceptible to interference, which could affect performance.

Batteries, chargers, and other accessories

Batteries, chargers, and other accessories

Use only batteries, chargers, and other accessories approved by HMD Global for use with this device. Do not connect incompatible products.

Protect your hearing

Protect your hearing

To prevent possible hearing damage, do not listen at high volume levels for long periods.

Warning: When you use the headset, your ability to hear outside sounds may be affected. Do not use the headset where it can endanger your safety.

The surface of this product is nickel-free.

Small children

Your device and its accessories are not toys. They may contain small parts. Keep them out of the reach of small children.

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  • Quick start guide
  • Wear your headset
Product and safety information
  • Important information
  • For your safety
  • Take care of your device
  • Copyrights and notices

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Phone support

Customers of our services can call us between 9:00 am and 6:00 pm. For support with our phones, please contact us via chat or email.

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Repair or replacement

Tried self-help options and phone still not working? Let us take care of it.

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Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair or replacement

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

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Recycle

Don’t just throw out your old phone – recycle it and do some good for the planet.

Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Get started