If I feel that my child is old enough to have full control over their HMD Fuse phone, how do I remove it completely from the HarmBlock+ sevice?

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Changing guardians and HMD Fuse ownership
  • What happens if I want to transfer the HMD Fuse phone to another child?
  • What should I do if I sell or give the HMD Fuse phone to another family?
  • Can I add another guardian in the HarmBlock+ app?
  • If I feel that my child is old enough to have full control over their HMD Fuse phone, how do I remove it completely from the HarmBlock+ sevice?
  • What happens if the parent or guardian passes away? How is the child’s phone and account access managed in this situation?

If I feel that my child is old enough to have full control over their HMD Fuse phone, how do I remove it completely from the HarmBlock+ sevice?

You can perform “Remove device without factory reset” from the Kid’s device settings in the guardian HarmBlock+ app. This will remove all the parental control from the kid’s device and keeps all the user data so the child can continue using it. You may then contact the retailer from which you purchased the device. The retailer will then pass the request on to us at HMD to stop the service.

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