What is the error and how did it occur?

Zum Hauptinhalt springen


  • Service und Reparaturen
  • Gerät
  • Circular-Abo-Dienst
  • Online einkaufen
  • Wie kann ich mein Nokia Smartphone sicher reinigen und desinfizieren?
Nokia 3.1 Plus update error

What is the error and how did it occur?

While rolling out the Android 10 update for Nokia 3.1 Plus devices, we were made aware of a software error. We immediately stopped the software rollout to investigate.

We discovered that affected devices will work as normal, but they are not able to receive over-the-air software updates as normal until the error is resolved. Please refer to the following Nokia phones community post for help on how to resolve the issue: https://community.phones.nokia.com/discussion/61460/the-nokia-3-1-plus-update-error-how-it-happened-and-how-we-re-fixing-it/p1

Did you find this helpful?