I’m having trouble using the HarmBlock+ service. Who do I contact for help?

Support home

Support Topics

HarmBlock+ Introduction

HarmBlock AI nudity blocker

HMD Fuse device overview

HMD Fuse set-up and maintenance

Changing guardians and HMD Fuse ownership

What happens if I want to transfer the HMD Fuse phone to another child?
What should I do if I sell or give the HMD Fuse phone to another family?
Can I add another guardian in the HarmBlock+ app?
If I feel that my child is old enough to have full control over their HMD Fuse phone, how do I remove it completely from the HarmBlock+ sevice?
What happens if the parent or guardian passes away? How is the child’s phone and account access managed in this situation?

Data and privacy

Support and troubleshooting

I’m having trouble using the HarmBlock+ service. Who do I contact for help?

I’m having trouble using the HarmBlock+ service. Who do I contact for help?

If you cannot find the answer to your question here on the HarmBlock+ support page, contact the retailer that you bought the HMD Fuse phone from for further assistance.

I’m having trouble using the HarmBlock+ service. Who do I contact for help?

Support Topics

I’m having trouble using the HarmBlock+ service. Who do I contact for help?

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