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Nokia 3310 3G user guide

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Nokia 3310 3G

Set up and switch on your phone

Learn how to insert the SIM card, memory card, and battery, and how to switch on your phone.

Micro SIM

Important: This device is designed to be used with a micro SIM card (see figure) only. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card. Please consult your mobile operator for the use of a SIM card that has a nano-UICC cutout.

MicroSD memory cards

Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.

Note: Switch the device off and disconnect the charger and any other device before removing any covers. Avoid touching electronic components while changing any covers. Always store and use the device with any covers attached.

Set up your phone (single SIM)

Set up your phone (single SIM)
  1. Place your fingernail in the small slot at the bottom of the phone, lift and remove the cover.
  2. If the battery is in the phone, lift it out.
  3. Slide the SIM into the SIM slot with the contact area face down.
  4. If you have a memory card, slide the memory card into the memory card slot.
  5. Line up the battery contacts, and put the battery in.
  6. Put back the back cover.

Set up your phone (dual SIM)

Set up your phone (dual SIM)
  1. Place your fingernail in the small slot at the bottom of the phone, lift and remove the cover.
  2. If the battery is in the phone, lift it out.
  3. Slide the first SIM into SIM slot 1 with the contact area face down. Slide the second SIM into SIM slot 2. Both SIM cards are available at the same time when the device is not being used, but while one SIM card is active, for example, making a call, the other may be unavailable.
  4. If you have a memory card, slide the memory card into the memory card slot.
  5. Line up the battery contacts, and put the battery in.
  6. Put back the back cover.

Switch on your phone

Press and hold the key.

Remove the SIM card

Open the back cover, remove the battery, and slide the SIM out.

Remove the memory card

Open the back cover, remove the battery, and pull the memory card out.

Access codes

Your phone and SIM card use different codes for security.

  • PIN or PIN2 codes: These codes protect your SIM card against unauthorized use. If you forget the codes or they aren't supplied with your card, contact your network service provider. If you type in the code incorrectly 3 times in a row, you need to unblock the code with the PUK or PUK2 code.
  • PUK or PUK2 codes: These codes are required to unblock a PIN or PIN2 code. If the codes are not supplied with your SIM card, contact your network service provider.
  • Security code: The security code helps you protect your phone against unauthorized use. You can set your phone to ask for the security code that you define. Keep the code secret and in a safe place, separate from your phone. If you forget the code and your phone is locked, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact the nearest care point for your phone, or your phone dealer.
  • IMEI code: The IMEI code is used to identify phones in the network. You may also need to give the number to your care point services or phone dealer. To view your IMEI number, dial *#06#. Your phone’s IMEI code is also printed on your phone label, which is located under the battery. The IMEI is also visible on the original sales box.
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  • Keys and parts
  • Set up and switch on your phone
  • Charge your phone
  • Lock or unlock the keys

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Repair

Tried self-help options and phone still not working? Let us take care of it.

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Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

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Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
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Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

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