Nokia 5.4 user guide

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Nokia 5.4

Protect your phone with your face

You can use your face to unlock your phone.

Set up face authentication

Set up face authentication
  1. Tap Settings > Security > Face unlock.
  2. Select what backup unlocking method you want to use for the lock screen and follow the instructions shown on your phone.

Keep your eyes open and make sure your face is fully visible and not covered by any object, such as a hat or sunglasses.

Note: Using your face to unlock your phone is less secure than using a pattern or a password. Your phone may be unlocked by someone or something with similar appearance. Face unlock may not work properly in backlight or too dark or bright environment.
Note: If you switch Liveness detection off, unlocking your phone with your face may be faster, but it may also make the face unlock less secure.

Unlock your phone with your face

To unlock your phone, just turn your screen on and look at the camera.

If there is a facial recognition error, and you cannot use alternative sign-in methods to recover or reset the phone in any way, your phone will require service. Additional charges may apply, and all the personal data on your phone may be deleted. For more info, contact the nearest authorized service facility for your phone, or your phone dealer.

Did you find this helpful?
  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM and memory cards
  • Charge your phone
  • Switch on and set up your phone
  • Dual SIM settings
  • Lock or unlock your phone
  • Use the touch screen
Protect your phone
  • Protect your phone with a screen lock
  • Protect your phone with your fingerprint
  • Protect your phone with your face
  • Change your SIM PIN code
  • Access codes

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Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

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Repair

Tried self-help options and phone still not working? Let us take care of it.

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Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

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Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started

Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

Learn more