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Nokia 9 PureView user guide

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Nokia 9 PureView

Use the touch screen

Important: Avoid scratching the touch screen. Never use an actual pen, pencil, or other sharp object on the touch screen.

Your phone display

Leaving the phone screen on with maximum brightness level for a long time may cause the display image to remain on the screen even when the screen switches off or when a new image appears on the screen.

To avoid this:

  • Lock your screen when you’re not using the phone and set the phone screen to switch off after a short time. Tap Settings > Display > Advanced > Sleep and select the time.
  • Keep your phone up to date and accept available software updates
  • Lower the screen brightness: tap Settings > Display > Brightness level. To adjust the brightness, drag the brightness level slider. Make sure that Adaptive brightness is disabled.

Tap and hold to drag an item

Tap and hold to drag an item

Place your finger on the item for a couple of seconds, and slide your finger across the screen.

Swipe

Swipe

Place your finger on the screen, and slide your finger in the direction you want.

Scroll through a long list or menu

Scroll through a long list or menu

Slide your finger quickly in a flicking motion up or down the screen, and lift your finger. To stop the scrolling, tap the screen.

Zoom in or out

Zoom in or out

Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together.

Lock the screen orientation

The screen rotates automatically when you turn the phone 90 degrees.

To lock the screen in portrait mode, swipe down from the top of the screen, and tap Auto-rotate to switch to Portrait.

Use the navigation keys

To see which apps you have open, swipe up the home key .

To switch to another app, swipe right.

To close an app, swipe it up.

To go back to the previous screen you were in, tap the back key . Your phone remembers all the apps and websites you've visited since the last time your screen was locked.

To go to the home screen, tap the home key . The app you were in stays open in the background.

Tip: Do you want the overview key check_box_outline_blank back? Tap Settings > System > Gestures. Disable Swipe up on Home button and you have the overview key back on the bottom right of your screen.

Open two apps at once

  1. To navigate easier between apps, swipe up the home key .
  2. Tap the app icon on top of the app and tap the icon.
  3. Tap another app in the app list to divide the screen between two apps.

To go back to the normal view, tap an app and swipe up.

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  • Keep your phone up to date
  • Keys and parts
  • Insert or remove the SIM card
  • Charge your phone
  • Switch on and set up your phone
  • Dual SIM settings
  • Setting up fingerprint ID
  • Lock or unlock your phone
  • Use the touch screen

Useful Links

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Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

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Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

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Repair

Tried self-help options and phone still not working? Let us take care of it.

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Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

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Recycle

Send us your unwanted devices for safe and secure disposal.

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Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started

Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

Learn more