Facebook Instagram YouTube LinkedIn

Nokia 9 PureView user guide

Skip to main content

We're makers of Nokia phones. You're in the right place. đź‘Ť

All Devices

Nokia 9 PureView

Wet or dusty conditions

This device has been given a rating of IP67 for dust and water resistance based on tests done in standby mode under controlled laboratory conditions. This resistance is not a permanent condition, and may decrease as a result of normal wear.

Water resistance means resistance against cold, clean fresh water only. Do not expose the device to any other type of liquid, (such as sea water, soap water, pool water, detergent, acids or solvents, perfume, adhesive remover, hair dye, lotions, sunscreen or oil). Do not submerge the device in water. If the device has been exposed to water, wipe it off with a dry cloth. If it has been exposed to any other liquid, immediately splash some clean fresh water onto the device. Carefully wipe the device dry. Do not charge the device or connect anything if the connectors are dusty, wet, or damp.

Important: Liquid damage is not covered under warranty. To prevent liquid damage, avoid swimming or bathing with the device, exposing it to pressurized or high velocity water (such as when showering, surfing or jet skiing), using the device in a sauna or steam room, intentionally submerging the device in water, or using the device outside the suggested temperature ranges or in high humidity conditions.

Important: Accessories for use with this device are not as water-resistant as the device itself. For example, chargers should only be used in dry conditions, never when damp or wet.

Did you find this helpful?
  • Keep your phone up to date
  • Keys and parts
  • Insert or remove the SIM card
  • Charge your phone
  • Switch on and set up your phone
  • Dual SIM settings
  • Setting up fingerprint ID
  • Lock or unlock your phone
  • Use the touch screen
Product and safety information
  • For your safety
  • Network services and costs
  • Emergency calls
  • Take care of your device
  • Recycle
  • Crossed-out wheelie bin symbol
  • Battery and charger information
  • Small children
  • Medical devices
  • Implanted medical devices
  • Hearing
  • Protect your device from harmful content
  • Vehicles
  • Potentially explosive environments
  • Wet or dusty conditions
  • Certification information (SAR)
  • About Digital Rights Management
  • Copyrights and notices

Useful Links

Download PDFSoftware UpdatesEnvironmental Profile

Countries and Languages

As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.

Countries and Languages

Choose Language

Contact the support team

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Start chat

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Email us

Tell us about your problem and we'll get back to you via email.

Contact us

Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

Call now

Repair

Tried self-help options and phone still not working? Let us take care of it.

Get started

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Get started

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started

Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

Learn more