Nokia XR21 user guide

Skip to main content

We're makers of Nokia phones. You're in the right place. đź‘Ť

All Devices

Nokia XR21

Insert the SIM cards

Insert the cards

Insert the cards
  1. Open the SIM card tray: push the tray opener pin in the tray hole and slide the tray out.
  2. Put the nano-SIM in the SIM slot on the tray with the contact area face up.
  3. If you have a second SIM, put it in the SIM2 slot.
  4. Slide the tray back in.

Use only original nano-SIM cards. Use of incompatible SIM cards may damage the card or the device, and may corrupt data stored on the card.

If you have an eSIM card

If you have an eSIM card instead of a physical SIM card, switch on your phone and follow the instructions on the phone. To be able to activate your eSIM, you need a Wi-Fi connection. To purchase an eSIM card, contact your network operator. Note that if you have a single-SIM phone, you can only have one SIM card, physical or eSIM, active at a time. If you have a dual-SIM phone, you can have two physical SIM cards or a physical SIM and an eSIM active at a time. For information on eSIM cards, contact your network operator.

Note: Pre-installed system software and apps use a significant part of memory space.
Did you find this helpful?
Get started
  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM cards
  • Charge your phone
  • Switch on and set up your phone
  • Use the touch screen
  • Use your eSIM

Useful Links

PDFSoftware UpdatesFull SpecificationsEnvironmental Profile

Countries and Languages

As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.

Countries and Languages

Choose Language

Contact the support team

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Start chat

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Email us

Tell us about your problem and we'll get back to you via email.

Contact us

Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

Call now

Repair

Tried self-help options and phone still not working? Let us take care of it.

Get started

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Get started

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started

Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

Learn more