How do I reboot my smartphone when it’s not responding?

Skip to main content

We're makers of Nokia phones. You're in the right place. 👍

Support home

Support Topics

  • Device
  • Servicing and repairs - For Pick up & Drop off service
  • How can I close an app that has stopped working?
  • How can I close an app?
  • How can I clear the cache of an installed app?
  • How can I remove an app from my phone?
  • How do I move apps to an SD card?
Issues, support and device information

How do I reboot my smartphone when it’s not responding?

If your phone is unresponsive, you can perform a “soft reset” by pressing the volume up key and the power button simultaneously for about 15 seconds (or until phone vibrates). Your phone should then restart momentarily. This is a safe and quick way to reboot your device without losing or erasing any data.

Did you find this helpful?