Learn how to insert the SIM card, memory card, and battery, and how to switch on your phone.
Use only compatible memory cards approved for use with this device. Incompatible cards may damage the card and the device and corrupt data stored on the card.
Press and hold the power key until the phone vibrates.
Open the back cover, remove the battery, and slide the SIM out.
If you have a dual-SIM phone, slide the SIM2 holder to the right and open it up. Remove the nano-SIM, close down the holder, and slide it to the left to lock it in place.
Open the back cover, remove the battery, and pull the memory card out.
Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.Start chat
Tell us about your problem and we'll get back to you via email.Contact us
Prefer to bring your device in for our experts to have a look at? Find the location of your nearest Nokia phones care center.Find a care center near you