Accessibility standards applied

The HMD.com website is designed to comply with the Web Content Accessibility Guidelines (WCAG) 2.2 at the AA level. These guidelines are internationally recognized standards for making web content more accessible to a broader range of people. At the time of writing, HMD.com is partially conformant with WCAG 2.2 level AA. “Partially conformant” means that some parts of the content do not fully conform to the accessibility standard. HMD assesses the accessibility of HMD.com by self-evaluation.

Continuous improvement and measures to support accessibility

HMD takes the following measures to ensure accessibility of HMD.com:

• Assigns clear accessibility goals and responsibilities
• Employs formal accessibility quality assurance methods

We recognize that accessibility is an ongoing process. As part of our commitment to continuous improvement, we regularly test and update our website to address any accessibility issues and enhance the user experience.

Compatibility with browsers and assistive technology

For an optimized experience on this website, we recommend using the following assistive technologies:

• The latest version of Google Chrome, Microsoft Edge, Mozilla Firefox and Apple Safari browsers
• VoiceOver on iPhone, iPad and Mac devices
• TalkBack for Android devices
• NVDA for Windows users

Technical specifications

The accessibility of HMD.com depends on the following technologies to function with the specific combination of your web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards in place.

Limitations and alternatives

Despite our best efforts to ensure the accessibility of HMD.com, there may be some limitations present. Below is a description of known limitations and potential solutions. Please contact us if you observe an issue not listed below.

Known accessibility limitations on HMD.com:

1. A hidden H1 heading is not contained within any landmarks. The heading is descriptive of the page content but is primarily added as metadata for the page. We will monitor user feedback on our current implementation. Please contact HMD customer support if you want to provide feedback on this issue.
2. It is possible that not all images on our website have text alternatives available. This would be due to the significant number of images, some of which do not have alt texts assigned to them. We’re reviewing images to find missing text alternatives and properly populate the alt text property. Please report any instances of missing alt texts to [email protected].
3. Keyboard navigation and focus behavior are not optimal in some pages, either due to some components missing key handlers, or because of the intended behavior of some focusable content. There might be some focusable content missing tab indexes, and some content that should not be focusable exhibiting focus behavior. We’re actively testing keyboard navigation across the website to identify elements breaking the flow and fixing their behaviors. We also strive to build any new component using the proper semantics and adequate HTML elements to natively provide proper navigation experiences for all users. Please report any inconvenience with keyboard navigation to [email protected].
4. Discounted product prices are displayed as strikethrough-formatted text, but it is not clearly defined to screen readers because both current and previous prices are read one after the other without clarification of which is the current price. We’ll work on a fix to properly label each price for screen readers. While we work on a solution, please be aware that the current product price will be displayed and read first.

Feedback and contact Information

We welcome feedback from all users regarding their experience on HMD.com. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at:

• Email: [email protected]
• Postal Address: Bertel Jungin aukio 9, 02600 Espoo, Finland

While HMD.com strives to ensure all content is accessible, some third-party resources or services may not fully conform to our standards. We encourage feedback on these instances to help us address any concerns.