Nokia G21 user guide

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Nokia G21

Insert the SIM and memory cards

Insert the cards

Insert the cards
  1. Open the SIM card tray: push the tray opener pin into the tray hole and slide the tray out.
  2. Put the nano-SIM in the SIM1 slot on the tray with the contact area face down.
  3. If you have a dual-SIM phone, put the second SIM in the SIM2 slot.
  4. If you have a memory card, put it in the memory card slot.
  5. Slide the tray back in.
Tip: To find out if your phone can use 2 SIM cards, see the label on the sales box. If there are 2 IMEI codes on the label, you have a dual-SIM phone.
Tip: Use a fast microSD memory card (up to 512 GB) from a well-known manufacturer.

Important: Do not remove the memory card when an app is using it. Doing so may damage the memory card and the device and corrupt data stored on the card.

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  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM and memory cards
  • Charge your phone
  • Switch on and set up your phone
  • Dual SIM settings
  • Lock or unlock your phone
  • Use the touch screen

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Repair or replacement

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

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Send your unwanted phone to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone or how to send it to us, you can contact us via live chat or email.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

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