Nokia G21 user guide

Skip to main content

We're makers of Nokia phones. You're in the right place. đź‘Ť

All Devices

Nokia G21

For your safety

Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further info, read the complete user guide.

SWITCH OFF IN RESTRICTED AREAS

Switch the device off when mobile device use is not allowed or when it may cause interference or danger, for example, in aircraft, in hospitals or near medical equipment, fuel, chemicals, or blasting areas. Obey all instructions in restricted areas.

ROAD SAFETY COMES FIRST

Obey all local laws. Always keep your hands free to operate the vehicle while driving. Your first consideration while driving should be road safety.

INTERFERENCE

All wireless devices may be susceptible to interference, which could affect performance.

AUTHORIZED SERVICE

Only authorized personnel may install or repair this product.

BATTERIES, CHARGERS, AND OTHER ACCESSORIES

Use only batteries, chargers, and other accessories approved by HMD Global Oy for use with this device. Do not connect incompatible products.

KEEP YOUR DEVICE DRY

If your device is water-resistant, see its IP rating in the device’s technical specifications for more detailed guidance.

GLASS PARTS

The device and/or its screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device. Stop using the device until the glass is replaced by authorized service personnel.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

SAR

This device meets RF exposure guidelines when used either in the normal use position against the ear or when positioned at least 1.5 centimetres (5/8 inch) away from the body. The specific maximum SAR values can be found in the Certification Information (SAR) section of this user guide. For more information, see the Certification Information (SAR) section of this user guide or go to www.sar-tick.com.
Did you find this helpful?
  • Keep your phone up to date
  • Keys and parts
  • Insert the SIM and memory cards
  • Charge your phone
  • Switch on and set up your phone
  • Dual SIM settings
  • Lock or unlock your phone
  • Use the touch screen
Product and safety information
  • For your safety
  • Network services and costs
  • Emergency calls
  • Take care of your device
  • Recycle
  • Crossed-out wheelie bin symbol
  • Battery and charger information
  • Small children
  • Medical devices
  • Implanted medical devices
  • Hearing
  • Protect your device from harmful content
  • Vehicles
  • Potentially explosive environments
  • Certification information
  • About Digital Rights Management
  • Copyrights and other notices

Useful Links

PDFSoftware UpdatesEnvironmental Profile

Countries and Languages

As we offer product user guides in many languages across different regions, you may be redirected to a Nokia phones web page outside of your selected location.

Countries and Languages

Choose Language

Contact the support team

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Start chat

Chat with us

Before starting chat with our customer support, please leave your contact details. Contact our chat support for online purchases support, product information, warranty support.

Fields marked with an asterisk are mandatory.

Your personal data will be processed according to HMD Global’s Privacy Policy and the HMD Support Supplement.

Email us

Tell us about your problem and we'll get back to you via email.

Contact us

Phone support

Phone support is available 10 am to 7pm (CST) at +18337665420.

Call now

Repair

Tried self-help options and phone still not working? Let us take care of it.

Get started

Repair

We know that sending your product in for repair can be an inconvenience. So to provide you reassurance, we have answered some common questions.

Whilst most solutions can be found in our help center, if you do need to have your Product repaired, we do our best to have it back in your hands within a matter of days.

Sending your Product in for repair happens in 4 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier collection

Arrange a preferred time for your pre-packed Product to be collected or drop it off at an approved collection point.

Repair

We’ll evaluate your Product and repair or replace it (if not repairable) on the spot.

Product dispatched

Typically, within a day of repair or replacement, your Product is dispatched back to you.

Get started

Recycle

Send us your unwanted devices for safe and secure disposal.

Get started

Recycle

Don’t just throw out your old phone, tablet or accessory – recycle it and do some good for the planet.

Send your unwanted phone, tablet or accesory to us and enjoy peace of mind knowing that it will be safely and securely disposed of. It costs you nothing, and we’ll ensure that the raw materials get reused.

For further reassurance, we have provided the answers to some frequently asked questions. If you need any further information on how we recycle your phone, tablet or accessory or how to send it to us, you can contact us via live chat, email, or by calling us on +1 833 766 5420. California residents click here for information.

2 easy steps:

Complete online form

Fill in the necessary details about your Product along with your own information.

Courier

Drop it off at an approved collection point.
Get started

Self-repair

Nokia G310 5G is designed and built to be repaired from home. That means, using easy to follow guides, authentic spare parts from iFixit, and a few simple tools, you’ll be able to make repairs yourself.

Learn more