What is the error and how did it occur?

Skip to main content
Начална страница за поддръжка

Теми за поддръжка

  • Обслужване и ремонт
  • Устройство
  • Как мога безопасно да почистя и дезинфекцирам своя телефон Nokia или HMD?
Nokia 3.1 Plus update error

What is the error and how did it occur?

While rolling out the Android 10 update for Nokia 3.1 Plus devices, we were made aware of a software error. We immediately stopped the software rollout to investigate.

We discovered that affected devices will work as normal, but they are not able to receive over-the-air software updates as normal until the error is resolved. Please refer to the following Nokia phones community post for help on how to resolve the issue: https://community.phones.nokia.com/discussion/61460/the-nokia-3-1-plus-update-error-how-it-happened-and-how-we-re-fixing-it/p1

Полезен ли беше този отговор?