Why was a faulty Android update rolled out to my phone?

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Nokia 3.1 Plus update error

Why was a faulty Android update rolled out to my phone?

We work hard to test updates before they go live, but this was a rare occasion where one error went undetected. As soon as we were made aware of the issue, we halted the update to other devices. We are very sorry for any inconvenience caused, and we鈥檒l now do our best to resolve the issue for all users affected.

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